Join Nizek

Let's talk

What Role a Business Analyst Plays

read in Strategy

What is the role of a business analyst in your company? Read this article to find out the responsibilities a business analyst fills and why you need one.

Many companies and organizations have a business analyst on staff. This individual is responsible for some important tasks that are vital to the success of the company.

They help develop processes, analyze data, create reports, and investigate problems. This is critically important to any business.

If you’re unsure what a business analyst does in your organization or how to help you be more successful, this article will answer all of those questions!

So whenever you’re ready to bridge the gap between your understanding and the truth, keep reading.

What Is a Business Analyst?

A business analyst is a person who deals with data, reports, and other aspects of the company’s success. The job involves analyzing information to help increase productivity or solve problems that may arise in day-to-day operations.

This individual usually works closely with management members and also has some interaction with customers. They are often responsible for developing processes and investigating issues that come up during daily operations. This role plays an important part in helping companies grow their customer base by finding ways to make their services more appealing.

Business analysts can be financial analysts, marketing analysts, environmental analysts, IT system architects/analysts, etc., depending on the type of work they do within a particular organization.[break]


A business analyst will use their skills to:

  • help manage the company’s data. This may involve performing tasks such as analyzing customer behavior, measuring productivity, and conducting surveys
  • to find ways for the organization to increase its revenue by making current services more appealing or developing new ones that customers want
  • to identify potential problems that may arise during day-to-day operations
  • propose solutions to those problems. This information is often shared with management members and others who will work on resolving it

A business analyst’s job can entail several different responsibilities depending on the company, such as creating reports or investigating issues to help improve overall productivity. One must organize them well because they are responsible for collecting data, analyzing trends, and putting together detailed explanations about what they’ve found.

Another important responsibility is identifying problem areas and proposing ways to solve them. A business analyst usually interacts with customers but might specialize in one area like financial analysis or IT systems architecture/analysis.

The skills of a business analyst are vital to the success of any company or organization. They need to analyze data and develop solutions for problems that arise during the course of day-to-day operations.

What Certifies a Business Analyst?

There are no specific requirements to become a business analyst. However, there is some educational background that one can use as an advantage. A degree in computer science or information systems will help provide the necessary skills needed for this position. In addition, people usually seek training and certification when they take on more specialized roles like IT system architects/analysts.

A business analyst’s responsibilities include monitoring trends to develop solutions for future problems. This requires being organized with strong analytical skills. You don’t need an education beyond high school, but you may be able to gain some advantages if you have a higher level of formal schooling than most analysts.

The role of a business analyst varies from company to company. Hence, it’s important to research what they do and perform some interviews before deciding if it’s the right fit for you.

What Companies Need a Business Analyst?

Every company needs a business analyst, even if they don’t realize it. They are vital in helping companies grow their customer base and increasing productivity or solving problems that may arise during day-to-day operations.

Companies of all sizes need this type of role on staff. Large corporations like IBM to small businesses with only one employee. The different responsibilities depend on what type of work you do within your organization.

Some organizations that often hire business analysts include manufacturing plants, hospitals, universities, banks/financial institutions, etc., depending on the industry sector.

Business analyst will use their skills to help manage data collected by analyzing customer behavior and measuring productivity while conducting surveys. This individual must be detail-oriented and well-organized to do a good job.

Business analysts are also responsible for identifying potential problems during day-to-day operations and proposing solutions for those issues. This information is often shared with management members or others who will work on resolving it.

A business analyst’s skill set can be considered vital to any company or organization because they help build customer bases, increase productivity, and solve other types of everyday operational problems.

There are no requirements to become a business analyst, but professionals often seek training and certification when taking on more specialized roles like IT system architects/analysts.

Who Shouldn’t Hire a Business Analyst?

If your company is a small business without any employees, you should not hire a business analyst.

Business analysts build relationships with clients and usually interact most in this position. Unless they specialize in one area like financial analysis or IT systems architecture/analysis. If your organization doesn’t have an external customer base, it’s unlikely that you would need to employ someone for this type of role.

This individual also needs to be detail-oriented, which may not fit well with people suffering from ADHD. If customers frequently call up complaining about their issues, it can become overwhelming when dealing with them face-to-face and on the phone. The constant interruptions might make it difficult for some people to complete their work accurately.

While it’s not a requirement, many people find themselves looking for training or certification when taking on more specialized roles like IT system architects/analysts. This is because they need specific skills to do the job well, and there are some advantages if you have higher formal schooling than most analysts (though this isn’t always necessary).

People who want an office-based position with lots of interaction with clients may also want to think twice before becoming a business analyst. Unless your organization has customers that come into the building regularly. One will spend the majority of these professionals’ time working from home, which means being able to manage distractions without feeling too isolated can be difficult at times if there aren’t many people nearby.

What’s the Difference Between a Good & Bad Business Analyst?

There is a clear distinction between somebody who does their job well and not as well. A good business analyst is unlike a bad one because a good business analyst uses their skills and a variety of data to manage customer behavior and productivity.

A bad one might use too much jargon, which can confuse people outside of the profession. Other examples of things a bad analyst would do are they may be not organized, take too long to complete tasks, and use inaccurate information.

Analysts need to stay up-to-date on new technologies. At the same time, staying organized with strong analytical skills like planning/decision making. Those who are not might make too many mistakes when they use jargon or rely on visual tools that can’t communicate findings very easily.

The best analysts also can use charts, graphs, and other visuals that keep things easy enough for anyone outside of their profession to understand without advanced knowledge of statistics or data analysis techniques.

How to Vet a Potential Business Analyst

There are several ways to vet potential business analysts. One thing you can do is ask them about their skillset, how they perform tasks, and the types of organizations they’ve worked for in the past.

To find an individual with these qualities, you must use your knowledge base and information from other people who have hired one before. This will ensure that you pick someone tailored to what your company needs.

Another way to vet somebody is by asking questions like “What does success look like?” or “How would our current structure change if we hire this person?”. Those answers should tell you whether the analyst has experience working on projects similar to yours, OR at least give some sense of what the business analyst will need to do if hired.

The last way is by past work samples and references, which can help you uncover how well somebody did their job in other organizations or projects. Ask for them right before deciding whether to hire this person or not.

There’s no set amount of time someone should be working as a business analyst. Still, professionals generally seek training when taking on more specialized roles like IT system architects/analysts.

Alternatives to the Business Analyst

It’s not always necessary to hire a business analyst. Other individuals who work in the organization can use their skillset for customer behavior and productivity, which still helps an organization grow and operate smoothly.

Some of these alternatives are project coordinators, data analysts or architects, and IT managers. These professionals all have various strengths that make them better suited to certain tasks than others but don’t have as much responsibility as a full-time business analyst would during day-to-day operations.

A key way to know if someone is qualified enough to be considered an alternative would be by asking questions about why they’d want this job in particular. This will give you insight into whether or not they’re interested in doing basic tasks rather than more specialized tasks.

Furthermore, you should also ask about their experience in doing the tasks they’re claiming to be good at. If it’s a skill that you don’t have yourself or this is an area of specialization, then it might not be worth hiring them when there are other alternatives.

Can an Existing Employee Take on the Responsibilities of a Business Analyst?

An existing employee can take on the responsibilities of a business analyst. The types of tasks they’ll be responsible for will depend largely on their position. How much time you’re going to give them to work in this new role? They could also use skills already present within your company for functionality like customer feedback or productivity monitoring.

If there’s someone who has been with your organization from the beginning, then it might not make sense to hire another person just so they can do something similar, but if you need somebody who has more experience as an analyst than anyone else currently does, then bringing them up into management may be worth looking at.

In any case, you must do this with the understanding that it will take a lot of time and effort to train somebody for an unoccupied function. It can be hard if they have other responsibilities in their day-to-day work, so make sure there is enough time designated before making your decision.

Business Analysis Complete

In conclusion, a business analyst plays an important role in any organization by ensuring that all tasks are fulfilled. The responsibilities of the job can vary depending on what company you work for. Still, it’s crucial to know if somebody is qualified enough to take this position before hiring them and investing time into training them.

There are some alternatives. Some professionals have skillsets like customer behavior or productivity monitoring, so they might be more suited to certain aspects than full-time duties as a business analyst would during day-to-day operations.

It’s possible for existing employees to take on these responsibilities too with careful consideration because it takes a lot of time and effort to train someone else who’s not already doing your job: make sure there is enough allocated time before making your decision.

If you’re interested in full-scale business consulting and you think it’s time for your business to grow, get in touch with us, and we will happily accommodate your needs.


Abdulaziz Aldhubaib

My expertise in digital transformation and agile processes helps people overcome technological barriers.

All author posts

Read more

The more that you read, the more things you will know. The more that you learn, the more places you’ll go.